Our Commitment to Accessibility

RaffleRush Canada is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users.

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and provide a better user experience for everyone.

Accessibility Features

Our website includes the following accessibility features:

Keyboard Navigation

All interactive elements on our website can be accessed and operated using a keyboard alone. Users can navigate through the site using Tab, Shift+Tab, Enter, and arrow keys without requiring a mouse.

Screen Reader Compatibility

Our website is designed to work with popular screen reading software including JAWS, NVDA, and VoiceOver. We use semantic HTML, proper heading structure, and ARIA labels to ensure screen readers can accurately interpret and convey our content.

Clear Heading Structure

We use a logical heading hierarchy (H1, H2, H3, etc.) throughout our website to help users navigate content efficiently. This structure allows screen reader users to jump between sections and understand the organization of information.

Color Contrast

Our design maintains sufficient color contrast ratios between text and backgrounds to ensure readability for users with visual impairments or color blindness. We meet WCAG 2.1 Level AA contrast requirements.

Responsive Design

Our website is fully responsive and adapts to different screen sizes and devices. Content remains accessible whether viewed on a desktop computer, tablet, or mobile phone.

Alternative Text

All meaningful images include descriptive alternative text that conveys the same information to users who cannot see the images.

Form Labels

All form fields include clear, descriptive labels that are properly associated with their inputs, making forms accessible to all users.

Need Assistance?

If you encounter any accessibility barriers while using our website, please let us know. We welcome your feedback and are committed to providing an accessible experience for all users.

How to Report Accessibility Issues

If you experience any difficulty accessing any part of our website, please contact us with the following information:

• The page or feature you were trying to access
• The issue you encountered
• Your preferred method of accessing the content
• Your contact information so we can follow up

Alternative Access

If you need assistance completing a transaction or accessing information on our website, our customer support team is available to help. We can provide information in alternative formats or assist you through the process over the phone.

Ongoing Improvements

Accessibility is an ongoing effort. We regularly review our website and conduct accessibility audits to identify and address any issues. We also stay informed about evolving accessibility standards and best practices to ensure our website remains accessible to all users.