FAQ

Getting started is straightforward. First, register for a free account on our platform. Then, browse through our ticket bundles and select the package you prefer. Complete your secure payment, and you're entered! Every ticket you buy represents one chance in the draw, so purchasing more tickets naturally improves your winning odds.

The exact draw date and time are displayed prominently on our homepage with a live countdown timer. As the draw approaches, we send reminder emails to all participants. Immediately after the draw concludes and winners are selected, you'll receive notification if you've won.

We utilize a certified random number generation system that ensures complete fairness in winner selection. The entire draw process undergoes independent third-party auditing and verification to maintain the highest standards of transparency and integrity for all participants.

Winners receive immediate contact through both email and phone call. You'll have a 14-day window to claim your prize after being notified. Additionally, we celebrate our winners by announcing them on our official website and across our social media channels.

Absolutely yes! RaffleRush Canada operates under full legal authorization from the Alberta Gaming, Liquor and Cannabis Commission (AGLC). We maintain complete licensing and comply with all provincial regulations for conducting legal raffle draws in Alberta, Canada.

Due to the nature of raffle entries, ticket purchases are typically non-refundable once processed. However, if you encounter any technical issues or problems with your purchase, please don't hesitate to contact our customer support team who will gladly assist you.